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Service Transition, Itil, Version 3

By Shirley Lacy; Ivor Macfarlane

$39.01

$45.89

ISBN 9780113310487

Book info: Service Transition, Itil, Version 3 (Paperback, 261 pages) – The Stationery Office/Tso, 2007. Language: English. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services...

Book info: Service Transition, Itil, Version 3 (Paperback, 261 pages) – The Stationery Office/Tso, 2007. Language: English.

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

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