Remarkable Service
$30.15
$35.47
ISBN 9781118116876
Book info: Remarkable Service (Kindle, 304 pages) – Wiley, 2014. Language: English. A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space,...
Book info: Remarkable Service (Kindle, 304 pages) – Wiley, 2014. Language: English.
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
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